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American Airlines customers say flights turned into bus trips without warning

Some American Airlines customers have arrived at smaller airports and gone through security only to find they were boarding a ...

American Airlines passengers shocked to learn their ‘flights’ were actually bus routes: ‘There’s no plane’

Air travel has officially been grounded. American Airlines passengers continue to be disappointed after paying for what they ...

American Airlines responds to backlash over bus rides passengers thought would be flights

American Airlines is facing backlash over bus rides that passengers say they unknowingly booked instead of flights.

American Airlines passengers 'blindsided' by bus bookings as flights replaced

American Airlines passengers are sharing online their experiences with the carrier's bus connection service that provides ...

Catching a connecting American Airlines ‘flight’ to Rockford or South Bend? You may find yourself on a bus.

The buses have caused confusion for some travelers who became unwitting ground passengers when they thought they were booking ...