Sometimes the most effective shifts don’t start with convincing people to think differently. They start by getting them to ...

Most organizations try to change workplace behavior through education, communication campaigns, and training, but these efforts are costly and rarely translate into measurable shifts in how people ...

Most organizations approach culture change through training and communication, assuming that if you educate people and build their skills, you can expect action. But people’s behavior rarely changes ...

Forbes contributors publish independent expert analyses and insights. Life is sometimes unfair. But it doesn’t have to be. Good people can step up to difficult conversations and listen to each other ...

In fact, just 20% of knowledge workers report that they have a healthy relationship with their jobs, a sharp 11-point drop compared to last year, according to my company's third annual Work ...

In 1936, the psychologist Kurt Lewin proposed a deceptively simple idea: Behavior is a function of the person and their environment. He even gave it an equation: B = f(P, E). Your actions are shaped ...

To join the CNBC Workforce Executive Council, apply at cnbccouncils.com/wec. Instances of incivility aren't just happening out in the world. They're creeping into the ...

Rude and uncivil behavior in the workplace can damage productivity and lead to higher employee turnover if left unaddressed by managers. Defining uncivil behavior and promoting respectful, ...