Once you reach your room, take a moment to assess its condition. Stains on the carpet, a musty smell, or malfunctioning ...

It's easy to see why early check-in is tempting after a long trip, but before you request it, there are a few things you ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The ongoing digital transformation is reshaping hotel booking settlement in ways that are ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

Don't skip this important step the next time you travel—it may save you big bucks As a travel writer for the past two decades, I have spent a lot of time in hotels, often staying at dozens of ...

Pete Sager had anything but a normal check-in when he arrived at a La Quinta hotel in Florida last month. Instead of staff greeting him from behind the front desk, a single candle burned on the empty ...

Let’s be honest: the first five minutes at a hotel can set the tone for your whole stay. I’ve had check-ins that felt like ...

Several Manhattan hotels operated by LuxUrban abruptly closed without warning, leaving visitors from around the world scrambling for a place to stay. By Gabe Castro-Root Eliza Simopoulou and Tasos ...