Costco customers largely rejected self-checkout, and the warehouse club responded by removing it from most stores. That follows recent trends where both Walmart and Target have limited many ...

Are you a regular customer at Costco, one of America’s largest retailers? Then you should be aware of the warning that has been issued by the company about the self-checkout process. Although the ...

SW Florida grocery shoppers are sharing opinions about self-checkout at the grocery store. Some like it and some, well, you ...

Retailers hoped to save big on labor costs by introducing self-checkout lanes. Recent moves from the biggest retailers suggest it's proving harder than expected. It seems many stores still need real ...

As my luck would have it, I was stuck in the longest line inside the Monterey Park Costco when I visited last week. Shoppers in the self-checkout queue varied from those with carts jam packed with 20 ...

Costco is testing a new pre-scan checkout system to reduce customer wait times. Employees scan items in shoppers' carts while they are in line before reaching the register. The new process has ...