JD Power found that Ford owners are the most loyal, with 66.6% of them opting to replace an old Ford truck with a new one.

T-Mobile hikes another major fee despite customer losses.

Shep Hyken explains how product quality trust and convenience drive customer loyalty in 2026 for modern businesses ...

Customer loyalty in the banking sector looks much stronger on paper than it is in reality. Accenture’s 2025 Global Banking ...

Maintains #1 Ranking in MFP Copier Category in Brand Keys' Customer Loyalty Engagement Index RAMSEY, NJ / ACCESS Newswire / March 26, 2026 / Konica Minolta Business Solutions U.S.A., Inc. (Konica ...

As far as why this is happening now, well, AT&T states that these increases "helps us continue providing reliable network ...

Retailers that embrace financial utility aren't abandoning loyalty. They are redefining it. In a climate where every dollar ...

In an increasingly competitive dining landscape, customer loyalty has become more crucial than ever for restaurants aiming to thrive. With diners faced with endless options, fostering a strong ...

The retailer was honored in two categories at the 2024 Loyalty360 Awards. The winners were announced June 6 during Loyalty360's Loyalty Expo held in Orlando, Fla. The 360 Degree Awards recognize ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Nift, the technology company connecting e-commerce platforms to advertisers and brands to new consumers, has named Saket Mehta to its executive leadership team as chief revenue officer. In a recent ...

While brands are chasing customer data to deliver more value, consumers are drawing firmer privacy boundaries, according to the PwC 2025 Customer Experience & Loyalty Survey. Results show a ...