First Orion and Glia Launch Identity-First Partnership to Secure Branded Calls with Call Authentication and Spoof Protection

First Orion, a leading provider of branded communication solutions, today announced a technology partnership with Glia, the leading platform for intelligent banking interactions, to deliver an ...
TechRepublic

5 Types of Call Centers to Attract and Serve Your Customers

Discover how you can leverage different types of call centers to improve customer support and enhance operations. Each type of call center manages customer communication to support a specific business ...
Destination CRM

Optimizing Outbound Communications: Strategies and Technologies For Effective Customer Engagement

According to a 2025 commissioned study by Forrester Consulting on behalf of TransUnion®, 86% of decision-makers across a wide range of industries said that even as their outbound call volumes decrease ...
Morningstar

AVOXI Introduces Trusted Outbound Voice Software to Boost Enterprise Answer Rates and Reduce Spam Calls to Customers

New AI-Driven SaaS Integrates Reputation Management, Intelligent Automation and Localized Caller ID to Put Trust Back into Customer Service Calls AVOXI, a global leader in cloud voice software for ...
Automotive News

5 best data-backed outbound calling tactics to get more customers on the phone

Did you know dealers have the most success reaching customers on cold calls at 8:00 AM? Leveraging proper outbound phone handling tactics allows your dealership to get ahead of the competition by ...
Business Insider

Glia Enhances SMS and Outbound Calling to Help Businesses Proactively Engage Consumers with ChannelLess Digital Customer Service

Makes SMS and phone calls part of the seamless digital experience NEW YORK, June 28, 2022 /PRNewswire/ -- Glia, the leading provider of Digital Customer Service (DCS), has extended the proactive ...