PENSIONER Rick Weightman couldn’t fathom why £10 kept coming off his prepayment meter every time he topped up. He thought it was a meter mistake, but EDF was charging him for an old debt back in 2018 ...

I paid monthly by bank transfer yet it is demanding an overdue sum I rented a flat for five years and paid monthly bills to the energy supplier EDF, and had regular meter readings taken. I moved out ...

EDF Energy will pay £350,000 after missing its target to install smart meters for customers last year, regulator Ofgem said. Ofgem found that EDF failed to meet its annual installations target for ...

An EDF smart meter wasn't able to decide if family were £1,700 in debt or owed £3,000 for energy bills, they have told the Independent. EDF smart meter customers have issued a warning - after a mix-up ...

A Fishponds woman has been left upset and frustrated after EDF failed to deliver on a pre-Christmas promise of £100 in credit. Jessica Lockier took up the special offer from the power company, which ...

HUNDREDS of EDF Energy customers could face surprise bills this year, after it was revealed that some of the supplier's smart meters have failed to pass on customers' gas and electricity usage. The ...

Energy supplier EDF has made an app that enables customers to submit meter readings by using the camera on a smartphone. Customers can take a snap of their electricity and gas meters and send it ...

EDF smart meter customers have issued a warning - after a mix-up left one family unsure whether they were in £1,700 debt or £3k credit. An EDF smart meter wasn't able to decide if family were £1,700 ...