To claim an Etsy order purchased as a guest, locate your email receipt and click on the order number, then make an account. Claiming an Etsy order must be done through a web browser and can't be done ...

As of August 1, under a new Etsy Purchase Protection policy, Etsy customers can receive a full refund when they buy an item that doesn't match the description, is damaged or never arrives. The ...

In April, Etsy sellers had gone on a weeklong strike because the company had raised the percentage it takes from them without taking steps to improve their experience on the site. One of the points ...

Online marketplace Etsy has unveiled a new purchase protection program designed to safeguard both buyers and sellers. Right now, you have limited options if something else goes wrong with a purchase — ...