Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...
Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...
FORT LAUDERDALE, Fla., Oct. 23, 2024 /PRNewswire/ -- Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant ...
At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...
At Enterprise Connect, No Jitter spoke with Jay Patel, SVP & GM of Cisco's Webex Customer Experience Solutions Group, in relation to Webex’s news regarding some of the company’s news. For example, the ...
About a decade ago, I used to regularly get asked if Cisco was done with Webex. There was a persistent notion that Webex was a liability for Cisco, and that the company would likely sell or spin out ...