Among the growing list of pet peeves we accumulate as we age, few rank higher than unusable user manuals, at least in my house. Just say the words “user manual” to my husband and you can almost see ...

April 21, 2009 User Manuals. They can be extremely handy things, and they play an important role in the world of consumer electronics. The problem is that once you’ve gotten your nifty new product, ...

Some user manuals are a frustration, some are a pleasure – and all reveal more about us than we might think. Maybe you diligently read an instruction manual from cover to cover before you even turn on ...

Wouldn’t it be nice if the people on our team, the people we lead, came with instructions? If you came with instructions, what would your user manual say about you? When we buy a toaster, it comes ...

When you last bought a new electronic device did you look at the instruction manual? If your answer is a resounding “no”, then you are not alone. Studies show that many of us don’t bother to read the ...

Instructions can be seen all around us in our daily lives. For example, on packets of food, in manuals or guidebooks, and even on the roads and streets outside. An instruction manual tells the reader ...

I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...