This week, an internal memo warned pilots of plummeting customer satisfaction on one of its key routes and offered support ...
TheTravel on MSN
Delta Air Lines sends memo to pilots as its most valuable US route is leaving high-profile passengers underwhelmed
Delta pilots are being urged to be more active with customers in the event of a delay on its most valuable U.S. route.
Delta eyes a premium-heavy LAX-LHR return as its Los Angeles battle intensifies.
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