God gave us two ears and one mouth so that we would listen more and speak less. On the road to conflict resolution, listening is the superhighway. Not surprisingly, listening is nearly absent in ...

Following the final meditation of a week of Lenten spiritual exercises, Pope Benedict XVI addressed the Roman Curia on Saturday. He welcomed the week as an opportunity to renew their priestly ...

The first step in dealing with a disagreement based on differing emotional realities is recognizing that there is, in fact, a difference based on differing realities—not a contest with a bad person.