A number of broadband ISPs, including AT&T, Time Warner Cable, Charter Communications, and Comcast have announced their intent to meter Internet usage. Assuming they follow through on this intent, ...

With discussions about utility billing and new water meters, there has also been a lot of talk about meter accuracy but little explanation about how this is tested. Utilities Director Jerry Walters ...

The City of Grandville is hoping to improve the efficiency and accuracy of water usage readings for customers in the city ...

MAUMELLE, Ark. — As we head into winter, you'll likely turn to your utility equipment to ensure it's in working order. Summit Utilities customers have a new way to make sure those meters are accurate.

ROCHESTER N.Y. (WHEC) — Let’s answer a Good Question about Rochester Gas & Electric and New York State Electric & Gas. This is a separate issue than what our investigative team has been covering.

AUSTIN (KXAN) — An audit of the Austin Water billing system found that they operate under 98.86 percent accuracy. The audit was a result of thousands of customers claiming they were over-billed for ...

AUSTIN -- The results of an audit on Austin Water's meter reading system and billing system is now complete. It found overall, the meters and readings are accurate, but there are some discrepancies ...