Loyal customers are assets to any business. The best way to transform someone into a loyal customer is by offering outstanding customer satisfaction. Therefore, it is essential to gauge how happy and ...

Net promoter score in SaaS measures customer loyalty based on their likelihood to recommend a product or service, scored on a 0 to 10 scale. Net Promoter Score is a widely adopted customer ...

When organizations look for feedback on how their customers feel about the products and services they offer, the Net Promoter Score (NPS) is often the first port of call. NPS is an indicator that ...

Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...

Don’t solely rely on NPS. Although Net Promoter Score is an insightful metric, it should be used in tandem with other feedback benchmarks. Utilize ML and AI. Take advantage of cutting-edge technology ...

GENEVA, Feb. 08, 2024 (GLOBE NEWSWIRE) -- Temenos (SIX: TEMN) today announced that it has achieved a market-leading Net Promoter Score (NPS) of +54 following a survey of over 900 customer contacts.

LOS ANGELES--(BUSINESS WIRE)--LicenseFortress, the only independent software asset management provider to financially guarantee its services, is again leading the competition with a Net Promotor ...

Today, Trellis Rx, a technology-enabled specialty pharmacy services provider, announced it, in conjunction with its partner health systems, has received one of the top patient Net Promoter Scores in ...

Community satisfaction is on the rise in Topeka, according to data released by the Greater Topeka Partnership. The partnership shared results Wednesday of the city's Net Promoter Score survey, which ...

The true drivers of brand preference are hidden from view. Most current marketing approaches don’t reveal them. Companies are spending millions of dollars to understand consumer motivations but still ...