Is the Employee Net Promoter Score (eNPS) a worthy investment for your organization? Would your employees promote your workplace as a good, great or solid place to work? One way to know is through an ...

“Much of Corporate America is obsessed with NPS,” declared the article, before going on to list many of the activities the measure is used to justify, from employee bonuses to executive compensation.

Executives in 45 percent of organizations use Net Promoter Score (NPS) as a customer experience (CX) beacon metric, according to a recent Forrester Research survey. But is NPS the right CX beacon ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Since its creation and publication in 2003, the Net Promoter Score (NPS) has become the ...

Net promoter scores measure a customer's likelihood to recommend a product or service. Glassdoor reviews provide a unique insight into a company's employee loyalty. Both of these tools can be useful ...

TEMPE, Ariz.--(BUSINESS WIRE)--Limelight Networks, Inc. (Nasdaq: LLNW), a global leader in digital content delivery, today announced that the company’s Net Promoter Score (NPS) 1, which is a benchmark ...