Microsoft customers were frustrated by major outages to their cloud-based Lync and Exchange services earlier this week, with some calling out the vendor for its lack of timely communication about the ...

Microsoft says its Office 365 is the fastest-growing product in its history, and the suite of cloud apps is what many of its customers are using to take their first steps into cloud computing. Yet, ...

Microsoft is adding another new service to its Office 365 Business Premium plan called Outlook Customer Manager. Microsoft officials described the service as a tool for managing customer relationships ...

Dallas County Community Colleges District was using Novell’s GroupWise suite of applications for email but little else, and at $200,000 per year, that just didn’t make sense, especially since it was ...

Microsoft Corp. has launched a new customer relationship management tool for small to medium-sized businesses not yet ready for the enhanced Dynamics 365 platform. Outlook Customer Manager, an Office ...

Microsoft announced today Customer Lockbox for Office 365 to provide enterprises control over what private data stored in Microsoft datacenters can be accessed by the company. Scott Charney, corporate ...

Microsoft today announced a new Outlook Customer Manager solution for small businesses as part of its Office 365 Business Premium subscription plan. The new customer relationship tool is currently ...