Every person and organization has some familiarity with performance metrics and reporting, yet how to take that experience and apply it to asset management is not straightforward. Looking at industry ...

What does “good performance” look like when outputs are produced by people working with AI? And how can leaders ensure that speed and efficiency don’t come at the expense of judgment and ...

As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Investigations of empirical relationships between test scores and criterion measures (e.g., training grades, supervisor ratings, job knowledge test scores) have long been central to the evaluation and ...

Editor's Note: This article first appeared in the January 2025 issue of Supply Chain Management Review. For more content like this, click here to subscribe to either the print or digital edition of ...

The past decade has seen an unprecedented level of concern and action focused on improving the quality of American health care. Catalyzed in part by two Institute of Medicine (IOM) reports—To Err Is ...

Members of the Performance Measurement and Reporting Committee discuss principles for fairly and meaningfully attributing ...