French aviator and author Antoine de Saint-Exupery famously said, “A goal without a plan is just a wish.” In my 20+ years of experience in corporate communications, I have seen a lot of companies with ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

Perfectionism is at the heart of many misunderstandings, causing us to fear revealing too much about ourselves and even ...

Professor and Director of the Stoneygate Centre for Excellence in Empathic Healthcare, University of Leicester Patients’ lives are being put at risk by poor communication from healthcare professionals ...

While companies invest heavily in benefits, leadership development and engagement programs, they consistently overlook the foundational behavior that determines whether those investments succeed or ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...

Many quarrels between couples stem from poor communication, making marital intimacy a Herculean task. Many people in marital relationships don’t know how to communicate. We just think that talking, ...

Forty-six eligible studies were included in the analysis with 67,826 patients. HealthDay News — Poor communication is a major contributor to patient safety incidents, according to a review published ...

Tech executives have begun to recognize that even the best tools and methodologies cannot compensate for poor communication structures. “Effective tech project management requires more than task ...