Just two weeks into its first phase of implementation, the sweeping redesign of the Queens bus network appears to have been well received by many borough commuters. Bus riders, transit advocates and ...

MTA ambassadors were dispatched across Queens Sunday, their hands full of pamphlets so they could spread the word about the changes that are now in effect throughout the bus network in Queens. Nancy ...

More than 800,000 daily MTA bus riders are experiencing their first weekday commute under Phase 2 of the Queens bus network redesign. So far, reaction among riders to the $30 million overhaul, the ...

A lot has changed in Queens since the 1950s, and now, so have the borough’s bus routes. Phase 1 of the Queens Bus Network Redesign is officially in effect. All but three bus routes have been modified ...

The MTA launched a major overhaul of the Queens bus system — with trained “ambassadors” deployed into the community to warn riders of the upheaval. MTA CEO Janno Lieber showed up to join the ...

Editor’s note: The above video originally aired on April 7. QUEENS, N.Y. (PIX11) – Major changes are coming to more than 100 bus routes in Queens and MTA officials are trying to make sure New Yorkers ...

Alecia Reid is an award-winning, Emmy-nominated reporter for CBS News New York. She is a sustainability and social justice advocate; passionate about giving a voice to people who may not otherwise be ...