ServiceNow Customer Service Management uses a structured, closed-loop process to diagnose and fix the root cause of customer issues. More and more companies are providing a mix of connected products ...
The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for customer service and support in the contact center and ...
SAN DIEGO--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), a leading provider of cloud-based services to automate enterprise IT operations, today announced that CoreSite Realty Corporation, a national ...
SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW) today announced that Telia Company, a multinational telecommunications company and mobile network operator, will standardize its service ...
New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...
SANTA CLARA, Calif., January 15, 2025--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer ...
If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...
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