Successful crisis response depends on both digital reputation management and media reputation management — more than anything ...

Nikita Prokhorov is co-founder and managing director of Reputation House, a marketing and communication expert, public speaker and author. Today, access to information is unlimited, and news spreads ...

Your online reputation can make or break your business. Research shows that 85% of consumers trust online reviews as much as personal recommendations, and businesses with strong review profiles see up ...