At the heart of ethnographic research is observation. Ethnographers watch how people interact with people, places, and things. It’s anti-lab science. There are rarely white coats and almost never ...

Many a company has a "customer first" approach, and improvement methodologies such as Lean and Six Sigma start with the "voice of the customer" (VOC). So what is the point in trying to solve ...

‘You just want a holiday, don’t you?’ – This is the not uncommon response from the uninitiated when one is embarking on a faraway ethnography project. It was in any event what a university employee ...

Ethnographic research, such as observing the setup of a catheter, often leads toideation. But it can also lead to significant device design. In 2001, William Reese and I wrote an article about the use ...

European studies draw on all sorts of disciplines, from political science and economics to law and history. Anthropology also has a contribution to make, but something is preventing EU ethnographic ...

Hosted by the Center for Documentary and Ethnographic Media, the Department of Critical Media Practices, and the Department of Anthropology at the University of Colorado Boulder.

The company at the heart of the machine is trying harder to get into the heads of its users. In the latest MRWho, MrWeb's Michael Kenyon talked to Ken Anderson, Manager of People and Practice Research ...

Ethnographic research, which involves extensive observation and interviews, provides detailed information on individuals and households not available through other methods. Unlike typical surveys, ...