Microsoft CRM, aimed at companies with fewer than 100 salespeople, is scheduled for release in the fourth quarter and will be available as a standalone product or integrated with Microsoft Great ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP ...

Why CRM software fails in growing startups and how fixing process, not tools, makes it work.

This comprehensive guide will explain how to choose a CRM system, including key factors to consider, features to look for, and what costs to expect from CRM software. With so many CRM solutions ...

A CRM for Outlook is a customer relationship management solution that can integrate with the Microsoft email platform. If you’re already using Outlook as an email provider, it makes sense to consider ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...