Recorded live at Knowledge 2026 in Las Vegas, Robert Dutt sits down with Cristin Gooderham of ServiceNow Canada to unpack what a week of big agentic AI announcements actually means for Canadian ...
Today on The Buzz: inforcer’s Copilot Manager gives MSPs a new lens on shadow AI, SUSE formalizes a sovereign cloud path for channel partners, and Cayosoft reframes Microsoft identity ...
Recorded live at Knowledge 2026 in Las Vegas, ServiceNow SVP of Global Partnerships and Channels Michael Park talks about why the company put an AI product veteran in charge of its partner ...
Today’s channel news includes WatchGuard’s move into shadow AI, a $100M networking partner fund from Meter, and a new joint Autonomous IT platform from ServiceNow and Tanium out of ...
At Knowledge 2026 in Las Vegas, ServiceNow is moving past the AI pilot conversation entirely. A new “Go Live AI” satisfaction guarantee, a live prompt injection demo, and FedEx ...
This is a Reporter’s Notebook episode – no guest, just some thoughts from the ground at ServiceNow‘s Knowledge 2026conference in Las Vegas. Earlier on Tuesday I spent about 40 minutes in a press ...
Fresh from a press session with Bill McDermott at Knowledge 2026 in Las Vegas, we unpack the strategic argument underneath the keynote headlines: why governance beats models, why the labor math makes ...
Third-party risk management is emerging as the next major service category for MSPs. The starting point, according to Cynomi Chief Evangelist Tim Coach, isn’t a vendor questionnaire.
At ServiceNow Knowledge 2026 in Las Vegas, partner-sourced revenue doubled year-over-year in Q1 as the company rolls out new tools to move partners from time-and-materials billing to outcome-based ...
Today’s channel headlines: Palo Alto Networks announces intent to acquire AI gateway pioneer Portkey to secure autonomous agents; Waterloo’s Auvik launches Aurora, a suite of AI-powered IT agents ...
Today’s channel headlines: Palo Alto Networks announces intent to acquire AI gateway pioneer Portkey to secure autonomous agents; Waterloo’s Auvik launches Aurora, a suite of AI-powered IT agents ...
HP Canada’s Frances Edmonds has spent 30 years making the business case for sustainability. On this episode of In The Channel, she explains why Canadian MSPs and resellers are running out of ...