AI is helping 911 dispatchers speed up emergency responses, handle non-emergency calls, and translate languages.
In Stanly County, North Carolina, dispatcher Hayley Franklin estimates she took more than 200 thousand calls, helping people ...
Morehead Rowan County E9-1-1 is launching a new "Adopt a Dispatcher" program to recognize the crucial work of emergency ...
A D.C. 911 dispatcher who helped guide a mother through an emergency childbirth over the phone has now met the family in ...
She’s making her final sign‑off call before retirement when familiar voices break through the line with loving messages.
A new computer-assisted 911 dispatch system for Stanislaus County has generated controversy. And it’s not surprising to hear ...
DUBUQUE, Iowa — A new proposal could shift full ownership of the Dubuque County 911 dispatch center to the county. The plan would give Dubuque County complete control of the 911 center instead of the ...
Alecia Lindsay, 31, was "crawling" in the snow when an Alaska resident spotted her on Feb. 8, 2024, and called 911 for help ...
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