Capitec has launched a new AI-powered tool that helps agents understand customer issues faster when clients contact support.

Capitec’s MVNO has been a significant success. It operates on Cell C’s network and sells prepaid data, voice, and SMS bundles ...

The number of bank branches where South Africans can get their Smart IDs has grown massively following rollouts by Capitec and Standard Bank.

The Department of Home Affairs (DHA) has digitised Smart ID applications by partnering with local bank branches, allowing applicants to complete the process quickly.

A third major South African bank has announced the first new branches part of an expanded digital partnership model with Home ...

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South Africans looking to apply for smart IDs no longer have to worry about long queues, appointments or paperwork as the DHA launches new digital partnership.

Residents of KwaZulu-Natal can now apply for smart ID cards at select bank branches, thanks to a new partnership between the South African government and major banks. This initiative aims to ...

Residents of KwaZulu-Natal can now apply for smart ID cards at select bank branches, thanks to a new partnership between the ...

The first phase of the process has already gone live. Nine South African banks are involved in the initiative at the moment.

The beginning of the end for Home Affairs queues as first bank branches go live under new digital partnership model Today marks the launch of one of the most significant reforms in the history of the ...

Five bank branches in KwaZulu-Natal now offer smart ID card applications, with more expected to open across the province as the programme expands.