Business Wire

Five9 Named A Leader in the Gartner Magic Quadrant for Contact Center as a Service, North America for the Fourth Consecutive Year

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise, today announced it has been named as a Leader in the ...
Business Wire

Lifesize Recognized in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service

AUSTIN, Texas--(BUSINESS WIRE)--Lifesize, Inc., a leader and global provider of cloud contact center and video meeting solutions in over 100 countries with 1700 channel partners, today announced it ...
Destination CRM

Gartner: Peer Lessons Learned for Contact Center as a Service Solutions Implementation

The Gartner® report, “Peer Lessons Learned for Contact Center as a Service Solutions Implementation,” features key recommendations and expert insights to help implement contact center software ...
CMS Wire

What Strong Contact Center Software Does for Modern Customer Experience

Choosing the right contact center software can make or break your customer service strategy. Whether you're looking for the best contact center software to improve efficiency or a cloud contact center ...