Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

The attorneys general allege the company misled customers on how much money they could save with Uber One and charged them ...

The state of New Jersey is among several states suing Uber because of how difficult it can be to cancel an Uber One ...

Ronald Spektor, 23, has been charged with impersonating a Coinbase customer care representative to trick victims into turning ...

Major investment signals growing momentum in Georgina’s industrial and employment sector Milwaukee Tool expands operations into Georgina with new Service Hub at Keswick Business Park Mayor Margaret ...

From AI integration to tokenization: Regional leaders are looking to digital innovation to cut costs, increase efficiency, ...

These days, in practice, “the customer is always right” means something that feels icky to me, a way of saying, “If you offer ...

Taking a thoughtful, customer-centric approach to reengaging clients without pressure is key to restoring trust and ...

AI agents that run 24/7 can answer questions, help customers complete purchases, and give human teams room to focus on the complex problems that build loyalty.

Dudeck joins at a time when Netflix really needs to get its own messaging out there with regard to the Warner Bros. takeover.

Trump’s chief of staff, who launched her career in Jacksonville, spoke candidly to Vanity Fair but now calls it a ...