Across service companies worldwide, functions like Sales, Professional Services, and Technical Support are converging on a ...
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The Benefits of Customer Feedback Are Enormous—Here's How to Collect ItCustomers are the lifeblood of any business. Their input is pivotal for driving the innovation of new products and services ...
A New Platform Converts Customer Feedback into a Competitive Marketing Edge While companies pour resources into creating ...
IFS is one of a handful of vendors that has linked pre-sales business value assessments to post-sales customer success ...
Recently, I read Amp It Up by former ServiceNow CEO Frank Slootman, who presents a powerful case for building a ...
When companies focus on customer-success processes, they can improve the way customer-success teams work. When companies focus on improving the way customer-success teams work, net revenue ...
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SAN FRANCISCO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading Customer Success platform, today announced it ...
Here are the top ten lessons we’ve learned over the last decade to help you redefine how you connect with your audience and build community through events. Lesson 1: Embrace a c ...
Elias Torres has achieved a lot for somebody who immigrated to the U.S. from Nicaragua at 17 without knowing any English. He served as a VP of engineering at HubSpot before co-founding Drift, a ...
Tzi-Kei Wong has joined as Senior Vice President of Product, and Angela Han as Senior Vice President of Customer Success. Both Wong and Han will be based out of the company’s headquarters in New ...
SAN FRANCISCO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading Customer Success platform, today announced it has been named by Gartner as a Leader in the first-ever Magic ...
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