IFS is one of a handful of vendors that has linked pre-sales business value assessments to post-sales customer success ...

The designation recognizes that Evergent’s M&E subscription management services follow architectural and operational best ...

Promoting AI literacy among employees of all ages starts with building excitement around how AI stands to change their lives ...

Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform ...

Pearl, a dental artificial intelligence company, recently made two new leadership appointments. Brian Kim was appointed chief product officer and Bobby Cooper was appointed vice president of customer ...

“This segment is growing 1.2 times faster than traditional snacks in terms of value, presenting opportunities for brands to ...

Sanas' Real-Time Accent Translation solution is applauded for transforming the contact center industry by reducing linguistic ...

Customer-centric focus is essential. B2B success depends on prioritizing customer relationships and long-term value creation.

Nicole Dezen, Microsoft’s chief partner officer and corporate vice president of Global Partner Solutions, called the tech ...

You're wasting a goldmine of customer insights. Use ChatGPT to transform call transcripts into thought leadership content.

Ignoring your online reputation and what customers say about you, whether good or bad, is no longer an option.

refused to just 'buy them things' with their billions — here's how to set your kids up for success Republicans win control of ...