The Senate passed the National Defense Authorization Act (NDAA) on Wednesday, sending the mammoth Defense policy bill to ...

UK renewable energy company shifts from per-user to ticket-based IT support pricing with Cognizant, targeting first-time fix ...

Critics say a restructure gutted the health department’s IT service team, then it had to hire consultants to fill the gaps.

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 ...

Self-service kiosks are helping law enforcement agencies deliver faster, clearer service by digitizing high-impact workflows ...

With optimized ITSM, healthcare organizations can abandon outdated and siloed legacy tools, allowing their teams to focus on ...

FedEx has adjusted its air network and flying schedule to overcome the loss of grounded MD-11 freighter aircraft, but the ...

WASHINGTON (WBKO) — The U.S. Senate has passed the Chief Herbert D. Proffitt Act, which is now headed to President Donald ...

The Senate passed bipartisan legislation that would expand federal benefits for families of firefighters and first responders ...

Gill Charlton has been fighting for Telegraph readers and solving their travel problems for more than 30 years, winning ...

AI-powered IT support startup Serval has raised $75 million in a Series B funding round led by Sequoia, achieving a $1 billion valuation just three months after its previous funding round, the company ...

Palantir's former IT boss just took over as CEO of Thrive-backed AI MSP platform Former Palantir CIO Jim Siders has departed the company to join Shield Technology Partners as CEO, in a bid he says is ...