Westpac NZ is the first major company in New Zealand to introduce a Microsoft platform with built-in AI to help employees have better conversations with customers and reduce contact centre wait times.

Explore how Microsoft is advancing Frontier Transformation across industries, helping organizations move from AI ...

Cynthia Gebert has been lobbying the Albanese government to take on the role of Big Tech Ombudsman, responsible for ...

SYDNEY, April 15, 2026 /PRNewswire/ -- Nexon Asia Pacific (Nexon), today announced it has become a member of the Microsoft Intelligent Security Association (MISA), an ecosystem of software development ...

DeepL says its tech could be used for real-time translation with meeting tools like Zoom and Microsoft Teams ...

It's time to send this enterprise platform to a nice farm upstate; CCaaS can do everything CRM does — and more.

As AI reshapes how enterprises manage customer interactions, organisations across Asia-Pacific are shifting their technology ...

AI agents are rapidly redefining marketing by automating workflows, reducing manual effort, and reshaping team structures. As enterprises adopt agentic systems, the focus shifts from execution to ...

Sydney-headquartered customer experience (CX) and digital transformation integrator Customer Science has appointed James ...

As the joke goes, CRQC has been 10 to 20 years away for the past three decades. While the recent research suggests that ...

Recognition celebrates Flowgear's world-class iPaaS solution as company grows internationally, expanding coast-to-coast US presence ATLANTA, April 13, 2026 /PRNewswire-PRWeb/ -- Flowgear, an ...

Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced that it has been selected by the North Carolina Division of Motor Vehicles (NCDMV) for a ...