Westpac NZ is the first major company in New Zealand to introduce a Microsoft platform with built-in AI to help employees have better conversations with customers and reduce contact centre wait times.

Nexon Asia Pacific (Nexon), today announced it has become a member of the Microsoft Intelligent Security Association (MISA), an ecosystem of software development companies and security services ...

Ten years after co-creating Marcel, an innovative AI platform, Microsoft and Publicis Groupe announce the expansion of their ...

Apple today launched its new all-in-one Apple Business platform, debuting the refreshed Apple Business web portal and ...

Delivering advanced AI capabilities and improved service processes designed to increase efficiency and profitability ...

PanTerra Networks today announced the release of a new analysis examining Microsoft Teams Phone System and its implications for organizations that rely on voice communications as a core business ...

Recognition reinforces CSE’s expertise in delivering secure, scalable, and high-performance cloud infrastructure ...

Sydney-headquartered customer experience (CX) and digital transformation integrator Customer Science has appointed James ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

Many of today's most valuable companies are fueled primarily by trademarks, patents and reputation, not "tangibles," ...

The popular open source VPN maker is the second high-profile developer to say Microsoft locked his account without notifying ...

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