One downside of enterprise AI is that many systems still function as a black box — they produce results but offer little visibility into how they reached them. NetSuite is designing its systems around ...

Agentic automation: Perhaps most significantly, conversational memory transforms AI from a transactional tool to a genuinely ...

Executives from Chomps, a fast-growing food brand, and Oracle NetSuite share insights on how to scale sustainably in today’s complex market.

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

If you're looking to build a new website to show off your portfolio or finally bring your small business online, Squarespace is offering a deal: Right now. ZDNET readers can get 10% off new plans with ...

A SaaS business model template is basically a financial roadmap for your software company. It helps you see your revenue, ...