A new study shows that some grocery shoppers on Instacart are paying 23% more for the same item. Instacart uses AI to ...

Some people call chef Ray Gennaro Aurioso the Michael Jordan of chefs, but many more call him their private chef. Aurioso, 50 ...

Amazon plans a new rush pickup service for one-hour in-store orders, strengthening rapid delivery and click-and-collect ...

These days, in practice, “the customer is always right” means something that feels icky to me, a way of saying, “If you offer ...

Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

From the most recent HONOR X7d release to imaginative in-store experiences, HONOR is aligning price, durability and service ...

The Customer Service Department inside Flint City Hall is closing to the public on Wednesday, Dec. 17, to allow employees to complete internal updates and service coordination.

The National Weather Service in Boulder says it is increasingly confident in a high-impact wind event for Northern Colorado ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

Ohio has joined a multistate lawsuit that is accusing Uber of misleading customers over its Uber One subscription service.

Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...