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Following our report last week that Verizon is forcing people to wait 35 days for phone unlocks after paying off device installment plans, Verizon is apparently trying to eliminate the inconvenient ...

Verizon agrees its phone unlock process is frustrating and says it will provide relief, potentially ending the 35-day wait for paid-off phones. The post Verizon hears you: phone unlocks are maddening ...

The carrier says it will add unspecified authorization mechanisms to its site to permit faster unlocks of phones that are ...