Contact centres are booming on the continent despite the rise of artificial intelligence. As it turns out, people want the human touch.

Former UK prime minister’s institute participated in meetings on plan to turn shattered enclave into trading hub ...

The BRICS summit took place amid rising global tensions, including US-Israel strikes on Iran, the war in Ukraine, and the ...

There is little consensus around anything related to artificial intelligence (AI) these days. But one expectation that does ...