Because customers with 84-month and even 72-month loans re-enter the market well before their loans are paid off, they create ...
The more time health plan members spend with insurers’ mobile apps and websites, the more they come to appreciate the usefulness of digital channels in helping to manage their overall healthcare ...
This study, first published in China in 2019, is based on the annual JD Power U.S. Initial Quality StudySM (IQS). The NEV-IQS measures new-vehicle quality by examining problems experienced by NEV ...
Vehicle configuration complexity has increased exponentially over the last 10 years, primarily driven by a shift from ...
Total new-vehicle sales for March 2026, including retail and non-retail transactions, are projected to reach 1,372,877, a 11.4% decrease year-over-year, and a 11.9% increase from February 2026, ...
Highest-recorded overall problems experienced since study redesign Premium vehicles less dependable than mass market counterparts Plug-in hybrids and EVs experience more problems than gas-powered ...
Total new-vehicle sales for January 2026, including retail and non-retail transactions, are projected to reach 1,118,700, a 2.7% decrease year-over-year, according to a joint forecast from JD Power ...
TROY, Mich.: 15 Jan. 2026 — The U.S. wireless network continues to deliver strong performance and consistency across providers, with the industry reporting just 9 problems per 100 uses (PP100) or ...
Buy Now, Pay Later (BNPL) surpasses checks to become fourth most accepted customer payment method, cryptocurrency gains favorability among merchants. Small businesses are more satisfied with payment ...
TROY, Mich.: 17 Dec. 2025 — According to the JD Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study, SM released today, rising costs are the primary driver of declining ...
Tesla updates the Model Y for 2026 with a revised body, including a new front and rear design, slimmer headlights, more comfortable seats, and a new dashboard. It is also quieter inside than previous ...
TROY, Mich.: 9 Oct. 2025 — Residential wireless internet providers are growing more in popularity among new customers compared to wired internet providers, according to the JD Power 2025 U.S.
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