dbta

CA Says Service Desk Offering is ITIL-Compliant

CA Technologies announced that its CA Service Desk Manager r12.9 has achieved the highest level of certification for PinkVERIFY 2011 from Pink Elephant, an Information Technology Infrastructure ...
Zawya

CA named a leader in service desk management tools by independent research firm

CA Unicenter Service Desk Named a Leader for Large and Small Enterprises DUBAI, UAE, April 16, 2008 -- CA today announced it has been named a "Leader" for service desk management tools in The ...
Arabian Business

EBI streamlines end user support with CA help desk

Emirates Bank International (EBI) has streamlined IT support with the deployment of CA help desk solution. The Unicenter Service Desk handles identification, tracking, and resolution of end user’s IT ...
Zawya

Emirates Bank International Improves Internal IT Service Levels by Implementing CA's Service Desk Solution

05 October 2002Speed, Reliability, Flexibility Are Key Benefits of Unicenter Service DeskDubai, United Arab EmiratesEmirates Bank International (EBI) has improved its ability to respond to end-user IT ...