MORE: The Austin Fire Department said a fire in north Austin led to more than 400 Austin Energy customers without power ...

AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with ...

With its $80 million funding round, Hightouch becomes a startup unicorn. It uses AI to transform marketing and sales, ...

The online dashboard provides a breakdown of each of the service lines, showing whether pipes are made of lead or a non-lead ...

A brawl at a Franklin strip club has led to criminal charges. Prosecutors charged a manager and four other staff members ...

Ordering food using a third party delivery service like UberEats or DoorDash is always a little bit of a gamble.

In a Reddit post, an Amazon delivery driver shared a recent story about dealing with a not-so-friendly customer. The ...

As more businesses incorporate CCOs, it's important for those stepping into the position for the first time to understand ...

About 250 Huntsville Utilities customers were in for a surprise when they received letters notifying them their accounts were ...

As people rely more and more on AI for recommendations on everything from product purchases to trip planning, brands are ...