Patrick Damp is a web producer for CBS Pittsburgh. A Pittsburgh native who grew up watching KDKA-TV, Patrick studied journalism at Indiana University of Pennsylvania. After half a decade in sports ...

WASHINGTON — America’s favorite grocery store has changed, according to a nationwide survey of shoppers. A new report from the American Customer Satisfaction Index ranks Trader Joe's as the top ...

ROCHESTER, N.Y. — Wegmans shoppers may be seeing a drop in satisfaction, according to an annual report from the American Customer Satisfaction Index. The index measures customer satisfaction on a ...

In 2025, Wegmans Food Markets was ranked the No. 2 favorite supermarket by Newsweek and No. 10 by USA Today and topped Fortune's 100 Best Companies to Work For for the 10 th consecutive year. But it ...

Trader Joe’s is the new king of grocery customer satisfaction, according to the latest American Customer Satisfaction Index released this week. ACSI results are based on surveys conducted over a ...

Customer satisfaction in retail is on the upswing, and online retailers such as Amazon are at the top of the list, according to a new survey. The overall survey was based on 31,293 completed surveys ...