Franchise Now presents an exclusive interview with Kenny Larson, CEO of Slumberland, and Josh Priniski, VP of Franchise ...

You'll get access to an ad-free website with a faster photo browser, the chance to claim free tickets to a host of events ...

The best leaders know customer service isn't a department, it's a culture. I saw one company prove it beyond question, and it ...

The result is that holistic and comprehensive role redesign is essential if employees are to be successfully reskilled for AI ...

Consultant and accessibility advocate Brett Heising shares how airports, airlines, and ground service providers can improve ...

Second Nature AI Inc., a startup that helps companies make their sales teams more productive, has raised $22 million in funding to support its engineering efforts.

IBM CEO Arvind Krishna was interviewed at the 2025 XChange Best of Breed conference about AI opportunities and quantum ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

Discord has confirmed that hackers had managed to compromise one of its third-party customer service providers, accessing the personally identifiable data of some users. The data belongs to people who ...

Ghana has a world-class story to tell: cultural sites, coastlines, festivals and a compelling history that already draws visitors. Yet for years one familiar complaint keeps returning in survey ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our rankings and categorized them by best for sentiment analysis, best for free ...