As more businesses incorporate CCOs, it's important for those stepping into the position for the first time to understand ...

Gainsight, the world's leading Customer Success platform, today announced the launch of the first customer agent for Slack, ...

Rudd brings a proven track record of deploying scalable, customer-first strategies to behavioral health technology provider ...

For financial service businesses, scaling requires more than a great product; it demands careful navigation of challenges, ...

Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.

MORTSEL, BE / ACCESS Newswire / February 10, 2025 / AGFA HealthCare proudly celebrates a remarkable KLAS triple-win, securing two #1 Best in KLAS Awards for XERO® Viewer and VNA, alongside the KLAS ...

AWS CEO Matt Garman talks AI impacts in 2025, tech innovation investments in silicon, cloud, storage, GenAI, AWS partners and ...

The domestic tech success story is already seeing practical application in several of China’s busiest harbours.

You will always have the end of the year to acquire new customers with timely needs. But that can’t be the dominant source of ...

The average price of a dozen Grade A eggs in U.S. cities reached $4.95 in January, eclipsing the previous record of $4.82 set ...

The U.S. digital advertising is projected to reach $300 billion by 2028, according to Emarketer. Although B2B buyers ...

United said its loyalty program, which is already growing at a record pace, will get a further lift when it introduces Elon ...