This is where growth stops being transactional and starts being transformational. Relationship Commerce is the evolution ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

About 147,000 customer records were compromised in a recent data breach at car distributor Cycle & Carriage in Singapore, the ...

Personal information of customers leaked, but not banking or credit card information Read more at The Business Times.

Many incumbent banks in Southeast Asian have failed to modernize their core banking systems, focusing instead on enhancing ...

SINGAPORE - The authorities are investigating a data breach in which hackers are believed to have accessed about 147,000 ...

CH 17 and The Expertin have formalised a strategic partnership to enhance customer relationship management (CRM) and loyalty ...

Relational conflict does not have to be damaging or be avoided. It can be managed effectively and give you and your ...

Watsco serves end markets with attractive long-term growth prospects driven by an undersupplied US housing stock, structurally higher repair and remodel spending, and favorable regulatory changes ...

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

Personalized, relationship-driven engagement is becoming a key strategy for brands aiming to build meaningful, long-term relationships with their customers.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...