Target launches new 10-4 policy: But what does it means for customers?
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Target launches new 10-4 policy: But what does it means for customers?
Target is launching an all-new customer service initiative that asks store employees to greet shoppers more warmly, including smiling, waving and engaging in brief conversation, as part of a push to improve the in-store experience ahead of the holidays. The Minneapolis-based retailer confirmed to USA Today and Bloomberg that the new “10-4 ...
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Target has a new customer service oriented policy called the "10-4 policy." It sounds a lot like old customer service policies. As in, greet customer and help them. On second thought, in light of the "GenZ stare," this might be new after all. #target #retail #customerservice #genz #genx | John Kotrides
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